Managed Detection & Response (MDR)
24/7 detection and active response across endpoints, network, and identity, the specific slice of Managed Security Services for businesses that want just that layer.
Who this is for: Businesses that specifically want 24/7 detection and response as a defined service, distinct from the broader patching and posture-review work bundled into full Managed Security Services.
The Problem
Detection tools alone don’t respond to anything, they generate an alert and stop there, leaving what happens next entirely up to whoever reads it, whenever that happens to be.
Our Solution
MDR pairs continuous detection across endpoints, network, and identity with an actual response, containment and triage carried out by us, not just a notification sent to you at 2am.
What's included
- 24/7 monitoring across endpoints, network, and identity
- EDR/XDR deployment and tuning
- SIEM-style log correlation
- Active containment and triage, not just alerting
- Direct escalation into incident response when needed
- Monthly reporting on detections and response actions
MDR is a defined slice of what Managed Security Services covers: detection and response, specifically. Some businesses want exactly that, without the broader patch management and security posture reviews bundled into full MSS, this page exists for that case.
The distinction that matters is “response,” not just “detection.” A tool that emails you when something looks wrong is detection. MDR means someone is watching that alert, deciding whether it’s real, and acting on it, isolating a machine, killing a malicious process, before you’ve even seen the notification.
Benefits
- Active response, not just an alert forwarded to your inbox
- Faster containment before an incident spreads further
- One service instead of stitching together separate detection tooling and someone to actually watch it
Our Process
Deploy Sensors
Instrument endpoints, network, and identity for visibility.
Establish Baseline
Learn what normal looks like in your environment.
Monitor 24/7
Continuous coverage, not business-hours-only.
Contain & Respond
Act on real threats immediately, not just flag them.
Escalate & Report
Hand off to incident response when needed, report on trend monthly.
Proven results: See why signature-only antivirus misses what active detection and response catches. See the write-up →
Frequently asked questions
How is MDR different from Managed Security Services?
MSS is the full program, monitoring, patching, vulnerability management, reporting. MDR is specifically the detection-and-response slice of that, for businesses that want just that layer.
Does MDR include the EDR software itself?
Yes, EDR/XDR deployment and tuning is included as part of the detection layer, not sold as a separate line item.
Especially relevant for
Related services
Managed Security Services
Ongoing, fully-managed security operations, monitoring, detection, and response handled for you day to day, so security isn’t a part-time job for someone on your team.
schoolSecurity Awareness Training
Ongoing phishing simulations and role-based training, so employees are a defense layer, not the easiest way in.
reportIncident Response
24/7 breach containment, forensic timeline, and recovery when every minute counts.
Not sure if this is the right fit?
Tell us what's worrying you. We'll tell you what actually needs fixing first.